Clifftop Games AB
PRIVACY POLICY
UPDATED 26th of August 2019
Clifftop Games values your your privacy and promises to take care of the personal information we collect from you.
Personal information can be any information relating to an identified or identifiable natural person. In other words, it can be any information that could allow us to identify you both directly and indirectly.
This policy applies to all Clifftop Games Products, such as Clifftop Games owned websites, as well as other interactions through email communication, customer support, offline interactions at conventions, information about your technical equipment such as your hardware and software type, location data, and other information you provide us with, for example when you sign up for our surveys and contests.
This Policy explains which personal information we collect from you either directly or indirectly, for what reasons, how we use, store transfer such data but also how you can contact us to ask about your data and invoke your rights. We only collect, use, store and transfer (“process“) your personal information in accordance with applicable data protection legislation, including but not limited to the (EU) General Data Protection Regulation (2016/679) (“GDPR“) and applicable national data protection legislation (hereafter “applicable law“).
When do we collect data and what data?
When you visit our website www.clifftopgames.com we might track page usage, IP address, and information provided by google analytics, cookies or similar technology. IP address helps us better understand geographic information about our website visitors so we can improve our website for all visitors. We gather this data from devices you use to connect to those Services, such as computers and mobile phones, using cookies and other internet tracking software.
When you subscribe to our newsletters, we track name, email address, other information provided by MailChimp, such as region. We use this information to share with you news about events and products offered by Clifftop Games.
When you contact us via customer support, social channels, emails or physical letters we store contact information such as your name, email address, phone number, social media identifiers, and the content of your emails, chats and other communications. In certain situations our Support team might collect details about your hardware. We collect this information to be able to reach you, provide an efficient customer support and improve the quality of our products.
When you participate in a playtest such as alpha/beta tests collect with your permission your email and other contact info in order to be able to reach you. In certain situations with your approval we might collect details about your hardware. We collect this information to be able to improve the quality of our products.
When you take part in our competitions or give away campaigns. If you win, we might need additional information about you depending on the specific contest. We will, however, only collect such information with your consent.
When you work for Clifftop Games.
When you are a business partner we collect name, phone number, company in order to be able to reach you.
When you apply for a job at Clifftop Games we collect name, address, telephone number or other information relevant to the application. Data is saved for six months, unless otherwise agreed by both parties.
Please note that our Products sometimes run in stores and applications of third parties whose privacy practices differ from Clifftop Games. If you provide personal data to any of those third parties or their Products, your data is governed by their privacy statements.
When we run marketing activities through third party services like Facebook, Twitter, Google Analytics, Google Tag Manager we collect Page usage (e.g. buttons clicked, screens viewed, time spent, etc.), General demographics (language, country, city, language, age range, gender, interest categories), Device usage and operating system. We protect data obtained from third parties according to the practices described in this statement and we also apply any additional restrictions imposed by the source of data.
These third-party sources vary over time, but include partners with which we offer co-branded services or engage in joint marketing activities. We use data we collect to deliver and personalize our communications with you and provide the most relevant advertising to you. Clifftop Games may work with third party advertisers that utilize cookies and similar technologies to provide more relevant advertising about Clifftop Games Products on our website and across the internet. To provide this “interest-based advertising”, these parties combine non-personal data learned about your online activities over time which helps ensure that your advertisement is customized to you. Examples of this may include a display of a Clifftop Games advertisement on a Facebook page, on a Google-owned page such as a search results page or YouTube, or on a site within Google’s advertising network.
We do not share your personal information as part of this process. You can opt-out of receiving personalized ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI website and DAA website. Electing to opt out may make the ads you see on the internet less relevant to you. If you have opted out of receiving communications from us, we will not use your email address in this for interest-based advertising, although you may still be subject to certain interest-based advertising depending upon your browser and device settings.
Sharing and Disclosure
Clifftop Games does not and will not sell personal information about our customers. We only disclose your data as authorized in this statement. We may share information with the following types of third parties described below and always ensure, when sharing information, such third parties adhere to the same principles.
To Whom We Disclose your Personal Information and Why
Third party publishers and other vendors that perform services such as website management and hosting, customer support applications or email communications, shipping. In such instances, your personal information will be shared with these agents or contractors but only for the purpose of performing services on behalf of Clifftop Games and in accordance with this statement. The updated list of these parties may be requested from Clifftop Games at any time.
Parties with whom it might be necessary when we reasonably believe it is required by law or in connection with legal proceedings; to prevent harm to Clifftop Games or its customers; for the prevention and detection of crime or the apprehension or prosecution of offenders; to protect the rights or property of Clifftop Games.
Parties with whom it might be necessary to complete a financial or corporate transaction such as a merger or sale of assets.
We may also share non-personal information such as aggregated data with our investors, partners or publicly. For example, we may inform a games service about how their users have utilized Clifftop Games Products on their platform, or we may share the total sales of a Clifftop Games Product, or share overall game statistics with our audience.
How to Access and Control Your Personal Information
You can view, edit or delete the data we collect about you by reaching out to us directly to support@clifftopgames.com. When you receive emails from us, you can always choose to stop receiving promotional emails and other types of marketing communication from us.
You can adjust the amount of “interest based advertising” (as described below) you may receive by changing your cookie settings, changing your device settings, and/or opting out of certain advertising networks. Additionally, if you have opted out of receiving emails from us, we will not use your email for interest based advertising activities.
Cookies
A “cookie” is a small data file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Clifftop Games uses both types of cookies. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.
We use the following types of cookies on our website:
Strictly necessary cookies. These cookies are essential to enable you to browse around our website and use its features. Without these cookies, services like shopping baskets cannot be provided.
Performance cookies. These cookies collect information about how you use our websites. This data may be used to help optimize our website and make it easier for you to navigate.
Functional cookies. These cookies allow our website to remember your settings and help personalize your experience. For instance, we may store your geographic location in a cookie to ensure that we show you the Clifftop Games website localized for your area.
Third Party cookies. Third party cookies are those placed by websites and/or parties other than Clifftop Games. These cookies may be used on our website for improvement of our products or services or to help us provide more relevant advertising. These cookies are subject to the respective privacy policies for these external services, for example, the Facebook Data Use Policy.
Analytics cookies. We use analytics cookies, such as those offered by Google Analytics, to help us understand things like how long a visitor stays on our website, what pages they find most useful, and how they arrived at Clifftop Games.com.
Most web browsers allow you to control cookies through their settings preferences, however, if you limit the ability of websites to set cookies, you may worsen your overall user experience.
Security
Clifftop Games is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure.
While no Service is completely secure, Clifftop Games takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.
The servers on which your personal information is stored are kept in a controlled environment with limited access. While we take reasonable efforts to guard personal information we knowingly collect directly from you, no security system is impenetrable. If you have any questions about the security of your personal information, you can contact us at support@clifftopgames.com.
Our Policy Towards Children
Clifftop Games does not knowingly solicit personal information from children or send them requests for personal information. Although visitors of all ages may navigate through our website, we do not intentionally collect personal information from persons under the age of sixteen. If following a notification by a parent or guardian, or discovery by other means, that we are storing data for a child under sixteen, we will delete the child’s personal information from our records.
Where We Store and Process Personal Data
Personal data collected by Clifftop Games may be stored and processed in your region, in the United States or in any other country where Clifftop Games or its affiliates, subsidiaries or service providers maintain facilities.
All information you provide may be transferred or accessed by entities around the world as described in this statement. Clifftop Games uses approved Standard Contractual Clauses for the international transfers of personal information collected in the European Economic Area and Switzerland.
Our Retention of Personal Data
Clifftop Games retains personal data for as long as necessary to provide the Services, support your Product and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, and resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different Products or Services, actual retention periods can vary significantly.
Changes in the Privacy Policy
This Policy may change from time to time. Any changes to this Policy will be posted on this page and on our website.
How to Contact Us
Please let us know if you have any questions or suggestions about the way we collect your data by contacting our Support department at: support@clifftopgames.com.
We will also appreciate to get feedback from you if you think that this Policy or any part of it is unclear.
Unless otherwise stated, Clifftop Games is a data controller for personal data we collect through the Products and Services subject to this statement.
Our address is:
Clifftop Games AB
Åsgatan 164, 77631, Hedemora, Sweden.